FAQs

1. Do you deliver across the UAE?
Yes. We deliver to all cities and regions across the United Arab Emirates.

2. How much does shipping cost?
Shipping is completely free on all orders. You do not need to pay any extra delivery charges.

3. How long does delivery take?
Orders are usually delivered within 3 to 7 business days depending on your location in the UAE.

4. How can I track my order?
Once your order is shipped, you will receive a tracking number by email so you can follow the delivery status of your package.

5. What if my order arrives damaged or defective?
If you receive a damaged or defective item, contact our support team within 48 hours of delivery. Our team will review the issue and assist you with a replacement or solution.

6. Can I cancel my order after placing it?
Orders can only be canceled if they have not been processed or shipped yet. Contact our support team as soon as possible if you need to cancel.

7. Is the electric shaver safe for sensitive skin?
Yes. The dual floating blade design is made to provide a smooth shave and reduce irritation, making it suitable for most skin types.

8. Is the shaver suitable for travel?
Yes. The shaver is compact and lightweight, making it easy to carry in your pocket, bag, or car for quick grooming anytime.

9. How do I charge the shaver?
The shaver is rechargeable and can be easily charged using the included charging cable.

10. How can I contact Rubells support?
If you have any questions or need help with your order, you can contact us at:
support@rubells.store